Refund Policy – Online Ordering

Scenario #1

• Customer Places Order via Phone, Email, or Website
• Customer Receives Parts
• Customer realizes they ordered the wrong item
• Customer is responsible for the original freight cost and for the return freight to have incorrect items sent back.
• 3^rd freight charge as well to have correct items sent out
• 20% Restocking Fee

Scenario #2

• Customer Places Order via Phone, Email, or Website
• Customer Receives Parts
• For whatever reason, customer does not want item
• They are responsible for freight the original freight charge as well as the freight to have the items sent back
• 20% Restocking Fee